Role of JD in Organization Development

This was posted on Job website and I was really excited to see this as - How important is the role of the correct JD.

Good to read..........


JOB OBJECTIVE
I ensure that I maintain sustainable customer satisfaction, development of my teams and economic performance

JOB DUTIES
I decide on my commercial policy, my layout plans and my products and services offer
I build and mobilise my team in order to carry out our commercial policy
I develop the skills and abilities of my team, I prepare business managers
I sell a range of products/ services adapted to the needs of my customers
I build and lead a layout based on Free Will Better Choice
I guarantee the quality of my stock: correct stock available for my customers
I boost sales and guarantee the profitability of my activity
I guarantee the safety of people and of goods

PERFORMANCE INDICATORS
Progression of my sales
Progression of number of customers
Number of team member promoted
% Department Safety Basics


SKILLS TO DEVELOP

Lead my commercial policy by sport
• I create my commercial policy by sport in line with the local market
• I involve and mobilise my team around my commercial policy, I lead its implementation in the field
• I am always monitoring my local market and regularly enrich my commercial policy
• I organise commercial operations in store as well as mini events to encourage customers to discover new sports or products at the heart of my commercial policy
• I develop personalised communication with my card-holder customers
• I communicate exclusive personalised offers (products/services) to my card-holders

Build and mobilise my team
• I decide on the personnel structure of my team in line with my commercial policy and seasons
• I recruit sporty, vibrant, helpful, reliable people with a long-term vision (breeding tank for potential)
• I talk to my team as a group every 4 weeks to involve everyone in decision making and bring our commercial policy to life
• I celebrate successes

Develop the autonomy of every team member, help them grow
• By paying attention to things and people on a daily basis, I transfer my passion and high standards into the field
• Each new team members has an induction, I tell him his responsibilities and train him in job basics (JIM)
• I manage a personal development plan and reinforce the know-how gained in training when working in the field
• I ensure that my team is trained in the fundamentals (Layout-Supply and priority products)
• I develop the skills of other team members in the field through individual decision interviews every 4 weeks
• I carry out annual activity interviews with all team members and we create a personal development plan.
• I support each team member's project, I prepare and release future company managers

Forecasting and developing my economic activity
• I get my manager to approve my annual objectives (commitments, wishes) then I carry them out with my team.
• I ensure I always have reliable forecasting for my economic activity
• I debrief my monthly operating account and manage relevant action plans
• I quickly put action plans into place if my objectives are not met.
• I guarantee a human structure that is matched to my commercial policy and economic targets
• I ensure that rotas are designed to fit with customer flow and my organisation

Selling through layout
• I build sellable, technical and seasonal layout plans which reflect my commercial policy
• I decide on my range choices in line with my layout and economic plans
• I build and animate my layout according to my economic performance
• I periodically train all team members in their Satisfied Customer Family
• I ensure the facing is perfect at all times and the environment is clean and tidy
• I guarantee a 100% Self-Informed Best Choice layout, respecting merchandising principles

Supplying my layout
• I manage correct stock as a priority: target visible stockouts and check risk references on a weekly basis
• I guarantee automatic supplies: stock adapted to the needs of my customers (the right stock)
• I manage my start, peak and end of season (check family cover, min display, L.cap...) and plan implantations for commercial operations
• I boost the profitability of my stock by prioritising targeting dormant stock (900 000...)
• I manage and ensure the quality of inventories for my departments and good management of flows of merchandise

Selling through customer contact
• I fully understand the technical features and uses of the products/services in my range
• I lead my team in the field to offer every customer personalised service
• I ensure and manage my team's skills for selling products and services in the field
• I organise my team to be available to customers to suit my activity
• I ensure that a suitable solution is offered to every customer in all circumstances
• I ensure that all customer comments are taken into account (listen and feed back if necessary)

Boosting sales
• I choose my prices to permanently maintain my price position: the least expensive in the area
• I continuously mobilise my team regarding availability and promotion of best sellers (5/40 - 20/80)
• I boost vectors for trade such as OPECO - Starweek - aisle heads -multi implantation
• I ensure that my hero products take centre stage (innovation, media advertising...)
• I develop e-commerce for my departments
• I measure weekly performance (PnL - run sales) and implement concrete, measurable action plans I deal with my commercial alerts
• I ensure the essentials in terms of commercial regulations

Improve the efficiency of our organisation to raise customer satisfaction
• I involve and mobilise my team to make us more efficient every day (target problems)
• I guarantee effective return to peg organisation to improve availability for customers (receipt of goods - implantation in department)
• I develop and support multi-skilled team members
• I always create a weekly and daily timetable to set a good pace and optimise our activity
• I always make customer satisfaction a priority in my store: work on the till, share welcome….

Ensuring the safety of people and of goods
• I guarantee department safety basics: DSB debrief to my operational manager and store manager
• I know and enforce the prevention and action rules concerning fire and evacuation
• I apply and make sure others apply all security procedures (for people, merchandise and cash), I play an active role in combating losses
• I guarantee that the product safety policy is in place (safety recalls, withdrawals, 100% traceability for safety risk products, regulatory standards for bikes and bindings, expiry dates...)
• I communicate daily about operating problems and I deal with them
• I always ensure efficient store operation

Guaranteeing standard personnel management
• I guarantee that the correct recruitment procedures are followed, and that all contracts and amendments are legal
• I take advantage of any employment legislation that enables Decathlon to benefit from financial assistance
• I ensure that legal requirements are adhered to in terms of hours worked (display rota, legal time limits...)
• I enter the elements needed for correct payment of my team (hours, bonuses, etc.) in good time
• I explain the pay slips and bonuses to my team members each month


COMPLEMENTARY SKILLS TO DEVELOP

Developing skills via instructorship
• I am a reference for skills and abilities (approved every 2 years at regional/country level)
• I write my mission with dated quantitative and qualitative objectives and I regularly debrief my manager
• I am independent regarding managing my training (planning, organising)
• I train in the field, I reinforce know-how and have an official debrief with my manager
• I support department managers in teaching product/job skills
• I am available for training in other stores, regions, countries

Currency War?

Interesting

Currency War?

FT.com / Business school news - John Quelch appointed dean of Chinese business school

Good news for my school.....



FT.com / Business school news - John Quelch appointed dean of Chinese business school

Communication Nation: The long tail strategy

Internet is a wonderful tool. It has enabled certain industries such as Music to maintain long tail strategy with low cost. Some of the obscure products (long tail), you can only find on online sites.

By seeing the growth of E-Commerce in Retail sector, I really search for reasons why such a concept is not successful in India. We dont have Taobao, Alibaba, Amazon, Ebay.........


Communication Nation: The long tail strategy

DE Shaw And The Richest Man In India Might Partner To Enter Banking

Is there really so much of Energy related securities trading in India. I doubt about the volumes.

But yes for other securities such as MF and PE, its a good idea



Word is that DE Shaw would help Mukesh set up:
energy and carbon trading
energy and carbon derivatives
private equity
mutual funds
other security-linked products


Read more: http://www.businessinsider.com/de-shaw-and-mukesh-ambani-might-partner-to-enter-banking-2010-6#ixzz16Q7tg6rc



DE Shaw And The Richest Man In India Might Partner To Enter Banking: "Word is that DE Shaw would help Mukesh set up:
energy and carbon trading
energy and carbon derivatives
private equity
mutual funds
other security-linked products"

Rich B*** - Top 10 Rich Lists (2005-2010)

Excellent Revelations about building up success and creating Wealth in between


Keep your perspective or your stress level will rocket beyond your control

Build wealth as a by-product of your business success.

If wealth is your only object in business, you will probably fail.

Wealth is only a benefit of the game. If you win, the money will be there.

If you lose, and you will from time to time if you play long and hard enough, it must have been fun or it was not worth it.

Rich B**** - Top 10 Rich Lists (2005-2010): "Keep your perspective or your stress level will rocket beyond your control"

CEIBS Graduate - Jobless and searching for Job (My Current Status )

CEIBS Graduate - Jobless and searching for Job (My Current Status )

Though I sometimes feel sympathetic over my current status, but still have high hopes.... with news like these



CEIBS MBA Grads Snapped Up By Employers This Year, Shanghai School Says - Russell Flannery - China Wealth - Forbes
CEIBS MBA Grads Snapped Up By Employers This Year, Shanghai School Says - Russell Flannery - China Wealth - Forbes

Why "Aligning" Sales and Marketing Never Works | BNET

An honest admit by a Guru. Most important - Marketing has been so blown up out of proportion by the Management Professor's such as Druker et all.


Why "Aligning" Sales and Marketing Never Works | BNET

Damn Cool Pics: Girls of The Israeli Army - Part 2

Indian Girls should emulate these instead of Bollywood...........

Damn Cool Pics: Girls of The Israeli Army - Part 2

India Economic Summit: Are There Any Good Deals Left? - India Real Time - WSJ

Reality Bites.....India and China have already become overpriced in public and big PE Deals. That is why many PE firms are pushing for small and more illiquid deals.

ICICI new Push for $15m deals


India Economic Summit: Are There Any Good Deals Left? - India Real Time - WSJ

China Displays Large Passenger Jet - WSJ.com

Left Right Left .......The next march of China


China Displays Large Passenger Jet - WSJ.com

people with different lives -The Globe Trotting MBA - BusinessWeek

The Globe Trotting MBA - BusinessWeek

Mark Yusko - Great Thinker

UBS Wealth Management
http://www.youtube.com/watch?v=_OiO5Avv3bw
http://www.cnbc.com/id/15840232?video=795497458

Historical time line of PE secondary Market

Though the article is backdated as it does not include the PEFOX, it is a good chronology of the evolution of Secondary market.


Private_equity_secondary_market encyclopedia topics | Reference.com: "ere is a robust and maturing secondary market available for sellers of p"

Systematic Planning for Supply Chain

Perhaps the most misunderstood and most important thing for a company is its SCM. There are 3 levels of thinking about efficient supply chain

1. Corporate / Financial level - Think about what your real business, what are profit and cost drivers, more important what are growth drivers


2. Marketing Level - 4 Ps, how to take edge in market, how will this contribute growth of individual product line. Most important - Right Product portfolio - which product line to exit, which to reduce and which to add

3. Logistics / Operations Level - Operations cost/ Standardization (6 Sigma) / efficiency / safety security / outsourcing decisions / contracts with 3 party services / regulations / taxation and more importantly transportation taxes


Though supply chain is a very broad term, but if we focus our thinking to each of these levels individually and then in an integrated manner, SCM can become an effective edge over competitors.

Product Information - Equity filtered by International Profile View - iShares

Product Information - Equity filtered by International Profile View - iShares

Do these select few funds have capability to capture growth of emerging markets for US investors.

The answer is clearly - NO.

G-20 Meeting : What happens when politicians try to become economist

Politicians from all over the world do not want to loose one thing. You guess what - Vote Share.

Hence, everyone is shouting at top of their voice.


http://www.washingtonpost.com/wp-dyn/content/article/2010/10/22/AR2010102206672.html?hpid=topnews

Coal India IPO - Is Indian Govt. giving too much away

I was not surprised by the 17 times over-subscription of Coal India Ltd. Given by the reserves (Biggest reserves in the world), the valuation was bit of a tough task. Even the company had a huge cash in hand.

Some 2 months ago before the deal, I calculated that the cash in hand per share would be around Rs.40 per share. Though I was not sure about the exact valuations, but analyst were quoting around Rs. 300 in contrast to highest band price of Rs. 245

This brings a critical issue in privitisation of the PSU's in India. Is the Indian Govt giving away a lot of assets too cheap??

EIL and others were not so exciting as markets were not so buoyant in 2009. Next in line - IOC, PGCIL. I would place my bets for PGCIL - Power sector is going to have a good boost in coming years.

IOC will still suffer from existing price restrictions on retail fuel prices in India.

Volla! - IOC hiked fuel prices by 70p

Wait a min.....India was supposed to be under Psuedo-APM (well the real APM was not dismantled in 2004)

No man .....now the companies are free. Kudos to IOC for taking this bold step. Though my company (HPCL) still believes in licking Govt. Orders (true signs of a Government Department). It still kept the lowest rate (read the most loss making)

This will open the gate for private investments in Oil & Gas sector esp. fuel retailing. I hope Reliance, Shell and Essar will start again. I still do not understand why the Government should be controlling the pump prices. The Government should leave the pump prices to the market and let the Oil PSU's do their independent pricing.

I very well understand the issue of exploitation of customers esp in rural areas or monopolistic pockets, but I strongly believe that slowly and steadily the open markets will take care of everything.

MBA related books at UNC

Today I went to the Davis Library and started to search a couple of good books on strategy. I was amazed by the lack of variety of books. I believe one of the reason is that the MBA students do not use the library that often at UNC as compared to CEIBS. I remember most of the people devoting most of the time during the day in library at CEIBS.

At UNC, there is a different culture. Students rarely go to the library, which is around 1km away. Also, the only library relevant to Management is Davis and that too is a general library, with only 1 section devoted to MBA. Hence, there is lack of a Management subjects oriented library.

I was looking for the Mkinsey Engagement, a very famous book by UNC alum and Professor. Still, I found some good 4 nos of books on operational strategy. Hope Kenan Flagler will some day develop their own internal library.

Fixed Income Result surprised me

I was taken by surprise that I got an H in Fixed Income. Honestly, I did not studied that hard. In fact I did not studied at all for Fixed Income as my time was consumed in other subjects and activities. After finals, I was sure I will get good marks as I did all the problems correct with full confidence. But still, I was not expecting H as their are a number of people from Wall Street in my class, who had done a lot of Fixed Income and proprietary trading in their career.

Though for me it does not matter which grade I get, as I am on exchange, it is a nice surprise. At least, I do not want to be a Fixed Income securities trader on Wall Street. That to me, it is a mindless number crunching job. Though I am good at number crunching, but i want to do some meaningful job. Corporate finance seems to be most attractive field to me. It is very well connected to PE/VC sector, both of which entice me a lot.

First week in US

I would say right on the very first week, I got to realize that
1. Why people call US to be greatest country in the world
2. Why economist say this country is going down.
and
3. Why I think USD will go down (below 42 INR/USD by December)
4. Why India and China is future of the world

Let me illustrate 1 by 1

1. People are really warm here. They are not only open, they are willing to lend you an extra hand. Infact I would say - After travelling so many countries around the world, I found people in US to be most cooperative. Though I am bit biased as I live in North Carolina which is known for friendly people. But this soft power is absent in India and China. In fact, I found China to be most unfriendly place till now. I think it is due to the culture that Chinese people do not want to cooperate and they are too mean and selfish in negotiations and relations. India is in between. But yes US is true soft power.

2. Lot of inefficiency and overcapacity all over the place. Lawyers earn more than engineers. Value destroyers (lawyers) are powerful enough. Taxes are really high. No incentive for creating value. Informal channels such as tips in restaurants. Free buses, which are mostly empty.
Hence, the economists seem to be right.

3. An overburdened economy can survive this for long. Broad unemployment (not net) is close to 20%. This means that 1 in every 5 person is facing blues. In absence of any expansion space, inducing inflation and hence, lowering the relative wages and taxes seems to be the only method of escaping the deflation spiral.

4. China/ India - Wage and taxes are low, Lawyers are not powerful, People want to become Engineers (read value creators). Though there is some BS going on in India, China seems to be spearing ahead with unprecedented pace.